We are Mason Verdi Ltd (Mason Verdi), company number 10804650. Our registered address is Suite 10-12 Mezzanine Floor Royal Liver Building, Pier Head, Liverpool, L3 1HU.

YOU ACKNOWLEDGE, AGREE AND/OR CONSENT THAT:

You may use our site and platform at your own discretion and risk without any warranties, guarantees or representations, either expressed or implied from us. You must agree that Mason Verdi, its shareholders, directors, officers, employees, agents or affiliates, will not be liable for any direct, indirect or consequential loss or damage as a result of you using our site, your inability to use our site, your use or reliance on any content displayed on our site, or your use or access of any external links and their contents. Furthermore, we will not be liable for any loss or damage, including but not limited to:

• Loss or damage caused by tort (including negligence), breach of contract, breach of statutory duty or otherwise, even if foreseeable
• Loss of business, income, revenue, profit, or contract
• Loss of anticipated savings
• Loss of data
• Loss of reputation or goodwill
• Business interruptions, wasted management or office time

Although we take every precaution to ensure that our site, systems, platforms, products and services are secure and available to you, we cannot guarantee that interruptions, intrusions, errors or any other circumstances beyond our reasonable control, such as loss of data, attacks, bugs, viruses, hacking etc. will be prevented, as we may at times be the subject of these disruptions. Therefore, we will not be liable for any loss or damage arising as a result of such circumstances. Furthermore, you must not misuse our system in any way, for example, to knowingly hack, use automated programs such as spiders or other web crawlers to gain access to or disrupt our site or system, or to introduce viruses, trojans, worms, logic bombs or any other material that may be malicious or technologically harmful to our site and systems.

We do not give any warranties, guarantees or representations either expressed or implied that any information uploaded on our site is correct, accurate or up to date.

We do not warrant or guarantee that our site or its content complies with laws other than those governed by English law.

At Mason Verdi we always aim to provide the best customer service. This means that at times, we may need to collect certain personal information from you.

You acknowledge and agree that by using our site you are thereby consenting to the collection and use of certain personal information such as your name, contact details and any other necessary information for the purpose of providing a service to you, and for the prevention of money laundering and terrorist financing.

Additionally, if you are a prospective buyer wishing to view a property you must acknowledge and agree that basic information about you will be disclosed to the seller prior to the actual viewing. Should you make an offer on a property, further information such as your bank statements or mortgage details may be requested in order to validate the source and availability of funds. You thereby give consent to the collection and disclosure of your information by requesting and proceeding with any of the mentioned services.

Once an offer has been accepted, we will proceed with the sales transaction of the property. This means that at times Mason Verdi is required to provide certain personal information about the buyer and the seller to their legal advisors, estate agents, and/or mortgage advisors. By accepting these terms, you allow Mason Verdi to disclose any required information to any third-party professionals involved in the sales transaction. The information may include, but it is not limited to:

• The buyer and the seller’s name, address, contact details
• The address of the property in question
• Sale price
• Any conditions that may have to be met by either party

We therefore request that you provide accurate and up to date information and to notify us of any changes. Any information you provide will be governed by our Privacy Policy that you can visit and review.

Mason Verdi is committed to performing risk assessments, customer due diligence, and reporting suspicious activities in accordance with the UK Anti Money Laundering and Terrorist Financing legislations. As part of our due diligence and covered by the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR), we must collect, record, maintain, and disclose certain personal information from you.

The processing of personal data in line with these regulations is lawful and necessary for the prevention of money laundering or terrorist financing and for the performance of a task carried out in the public interest. In order for us to comply with these regulations, we may need to disclose your information to credit reference agencies to verify and confirm your identity.

By agreeing to the terms of this agreement, you acknowledge and give consent to Mason Verdi to carry out these checks which includes obtaining, copying, and verifying acceptable personal photo identification or documentation. If we are unable to verify your identity, we will not proceed with the transaction.

Please visit our Privacy Policy for more information on how and why your personal data is processed.

Our site may contain links to third-party sites, materials and resources. These external links are not governed by Mason Verdi or these terms and conditions. We do not have control over any third-party links, and therefore do not endorse or warrant their content or accuracy. You may visit or access these links and materials at your own risk. You acknowledge and agree that Mason Verdi will not be liable for any loss or damage as a result of you accessing these third-party links or for their inaccuracies or misleading content, products, services etc.

Our web content, material and database are protected under the UK Copyright laws. Unless you are permitted to do so and have been given written consent, you may not copy, modify, distribute, sell or publish any of our material as they are subject to copyright with all rights reserved.

You are not permitted to link or frame our site to any other site unless you are linking to our homepage. In which case, you are only permitted to link to the homepage in a way that is legal and fair and will not expose us to any risk or become damaging to our reputation. Furthermore, you must not link to our site in a way that is deceiving in suggesting any form of approval, association or endorsement from us. Mason Verdi reserves the right to withdraw any linking permission without reason or notice.

At Mason Verdi we strive to deliver the best customer service. Therefore, we value your feedback and welcome any suggestions that will help us improve our service.

We also take your complaints very seriously and are committed to helping you resolve any problems or issues that you have about Mason Verdi or any services that you have received.

If you want to provide any feedback, suggestions or to file a complaint, please get in touch with us via email or post at the addresses listed below.

You may contact us via e-mail or in writing to the following addresses:

E-mail:

info@masonverdi.com

or

Post:

Mason Verdi Ltd

(Trading as Mason Verdi)

Suite 10-12

Mezzanine Floor

Royal Liver Building

Pier Head

Liverpool

L3 1HU